💬 Instagram Direct

Connect an Instagram Business / Creator account to receive + reply to Instagram DMs from inside Synalux.

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📨 Instagram Direct Messaging

* Built on the Messenger Platform — Instagram DMs use Meta's Messenger infrastructure under the hood; Synalux uses the same provider abstraction.

* Webhook ingress — /api/v1/instagram/webhook receives DMs from connected Instagram Business accounts.

* Send — /api/v1/instagram/send posts via Meta's /me/messages endpoint with appsecret_proof on every call.

* Story mentions, comment replies — receive notifications when your account is mentioned or commented on; reply inline.

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!Patient Portal — Social Messaging

🔐 Setup

Connect a Facebook Page to your Instagram Business account.

Authorize Synalux for instagram_basic + instagram_manage_messages + pages_messaging scopes.

Subscribe the Facebook Page to messaging webhooks (auto-handled by Synalux on connect).

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🏗️ Architecture


POST /api/v1/instagram/webhook        DMs / story mentions / comment replies
POST /api/v1/instagram/send            Outbound DM (appsecret_proof protected)

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💳 Plans

Available on Standard+. Free tier: receive only via the contact form.